No sound on Toshiba laptop

[phoenix42]

[davey6]

[phoenix42]

Hi Davey6 and thanks for your reply.Following your suggestions ,checked in hardware device manager ,no yellow query marks etc,checked ctl panel sounds , enabled ok, .On this laptop pressing Esc+Fn key,turns sound on.off also.that seems to be ok -speaker icon shown on screen ..Found myself reaching for the 'lump hammer' then thought had better pass on the final details i.e Model No, PSA40E-0E4N1 Toshiba SA40-702 . Even checked all driver updates got the,"device working properly and this driver is O.K !! .Again many thanks for your patience

[TazUk]

Have you checked in the mixer that all levels are set to high?

[davey6]

also check one other thing , click start , control panel , sound and audio devices , click audio tab, make sure under default playback device its not blank.

if its blank use the pull down menu next to it and select your sound card click apply and ok

[phoenix42]

Hello TazUK, and to you again Davey6, Trust its ok to reply to you both at once,since you both are offering help on the same subject,,First of all, yes I made sure the volume controls were indeed at Max ,and not muted in any way. I then checked 'Sound Schemes' ensured that there would be some indication on 'shutdown and start-up'(Windows Default) ..In Sounds etc via Audio Tab, the following is installed: SoundMax Digital Audio. Finally in Sounds and Audio Device Properties (repitition ?) Checked Spkr,Mic,Music, tabs set to MAX.. Will check later TazUK on those sites you passed along ..Many Thanks to you both for persevering with me

[davey6]

everything in windows is saying this is working.
i have a test for you.

plug a set of headphones in the headphone socket, see if you can hear anything.
on older laptops they did not have a auto cut out built in the driver they had a little switch built in the socket i just want to make sure its not stuck in open contact.

you do have a soundmax sound as well as i just found your model at toshiba.
not sure if this link will stay live but this is the driver listed at toshiba for that model.
http://support.toshiba-tro.de/tools/Sat ... 013670.zip

[phoenix42]

G'morning Davey6 , Would never have thought about that little 'test' you suggested ( hence my signing in to 'Useyour brain' ) After reading your reply I immediately rooted out a pair of headphones, found the appropriate socket and set the volume control about halfway, switched on, and wonderful sound of Windows 'chimes'....Great thinking on your part.. Perhaps you will kindly explain what I can do about activating the speakers ,now that you have proved your point,which obviously I greatly appreciate, with many thanks ..Phoenix42

[phoenix42]

Hello again Davey6, Immediately after 'posting ' my last remarks to you I realised that in effect, the answer to my 'speakers'query was not necessary..
and the fact that the volume control on the right hand side of the laptop actually controlled both the headphones and also the internal speakers ..
At the moment ,everything seems back to normal,thanks to you , also appreciate the input from TazUK.. Many thanks indeed for your help , and I hope I do not have to burden you again, at least not too often !!! Thanks again and Best wishes: Phoenix42

[TazUk]

Glad you got it sorted

[phoenix42]

Hello again TazUK, thanks for yor reply etc and of course for the 'site'info.Have put a couple into my Bookmarks ,had a quick look at the Hardware site, looks interesting..As for this old Tosh laptop, I think it's time I had a good look around for a more current one, must check the 'piggy bank '
However ,I do appreciate any help with my problems, not being computer literate, I,m glad I don't have too many of them.. Finally thanks once again for your input Taz , and best wishes to you and yours ..Phoenix42