DVD/CD rw drive won't play

[the fisher]

Hi, this idiot (me) was trying to 'clean out' some unwanted programs ... He thinks he may have deleted or disabled the driver / programme somehow.
I tried various things - checking this and that ... i can see the dvd/cd in the device manager called 'Slimtype DVDRW SSW-8015S ATA Device' but there's a small yellow triangle (similar to this ) with an exclamation mark inside it and tried updating the driver but just get a message saying the driver is up to date.

When I put in a disc it runs but doesn't load. I made a 'back up' dvd when i first got my machine but obviously I can't run it so i got it copied onto an external hard drive to try and run that way. However when i try to restore from that it can't find the details ...

I'm at a loss as to what to try next

pete

actually, the small yellow triangle is exactly the same as the 'report this' icon in the message board

by the way, my computer is an Advent 7113

more info ..... from the properties box

Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

after reading through some of the other posts i also have found that in 'Computer' only the 'C' drive is listed !!

[davey6]

you did not by any chance remove any sort of burning software did you ?
its been known that if you remove something like roxio it can and does disable your cdrom drives.

have read of this post on my forum and try the auto repair from micosoft.
http://www.davesdrivers.com/forum/showt ... hp?tid=264

[the fisher]

Thanks Dave but my OS is windows Vista so I can't use this

Pete

[the fisher]

Oh and I'm sure I didn't delete any programs - my burning software I think is power 2 go which came pre installed

and it's still there

[davey6]

the auto program will not work but the manual way will.
please read this and follow it to the letter as your playing in the system reg

Step 1: Start Registry Editor
Click Start, click Run, type regedit, and then click OK. Registry Editor starts.
Step 2: Delete the UpperFilters registry entry
1. In Registry Editor, expand My Computer, and then expand HKEY_LOCAL_MACHINE.
2. Expand SYSTEM, and then expand CurrentControlSet.
3. Expand Control, and then expand Class.
4. Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}.
5. In the right pane (topic area), click UpperFilters.

Note An UpperFilters.bak registry entry may also appear. To delete the UpperFilters registry entry, you must click UpperFilters and not UpperFilters.bak.
6. On the Edit menu, click Delete.
7. When you receive the following message, click Yes to confirm the deletion of the UpperFilters registry entry:
Are you sure you want to delete this value?
The UpperFilters registry entry is removed from the {4D36E965-E325-11CE-BFC1-08002BE10318} registry subkey.

Note Do not exit Registry Editor. You must have this program for the next step.
Step 3: Delete the LowerFilters registry entry
1. In Registry Editor, expand My Computer, and then expand HKEY_LOCAL_MACHINE.
2. Expand SYSTEM, and then expand CurrentControlSet.
3. Expand Control, and then expand Class.
4. Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}.
5. In the right pane (topic area), click LowerFilters.

Note An LowerFilters.bak registry entry may also appear. To delete the LowerFilters registry entry, you must click LowerFilters and not LowerFilters.bak.
6. On the Edit menu, click Delete.
7. When you receive the following message, click Yes to confirm the deletion of the LowerFilters registry entry:
Are you sure you want to delete this value?
The LowerFilters registry entry is removed from the {4D36E965-E325-11CE-BFC1-08002BE10318} registry subkey.
8. Exit Registry Editor.

Step 4: Restart the computer
If a CD recording program no longer works after you restart the computer, you must reinstall the CD recording program.

[the fisher]

clicking on start does not give me a 'run' option ?????
I use 'vista'

as you can tell i'm really not that up on computers

did you note from my original post that the dvd/cd drive which was entitled 'E' is gone?

sorry about this

Pete

[davey6]

just click start , in the search bar at the bottom type
run

that will bring up the command box